Shipping Policy
Every order is packed with care and sent with tracking. Here's exactly what to expect.
Where we ship
We currently ship within the United States. International shipping isn't available yet — it's coming, and we'll announce it here when it is.
Cost and delivery
Shipping rates and delivery estimates are shown at checkout.
Tracking
The moment your order ships, we'll email you a tracking link so you can follow it to your door.
If something's delayed
Occasionally a parcel runs behind — weather, a holiday, or a carrier delay. If yours does, we'll keep you informed, and you can always reach us for an update.
If a parcel is lost
If tracking stalls or your order doesn't arrive, tell us. We'll look into it with the carrier and make it right.
Damaged or incorrect orders
If your order arrives damaged or isn't what you ordered, send us a photo within 7 days of delivery and we'll arrange a replacement or a refund — at no cost to you.
Here to help
Questions about your order? Reach us through our Contact page and a real person will help, usually within one business day.